Sales call centers
Your brand, product or sales professionals - successful sales are all about establishing a positive emotional bond with the customer. This is a big challenge in the call center space where communication leans only on the voice.
In-call emotional cues assist your sales team in understanding the customer's real needs and preferences, gauging their level of interest and overall experience. These live indications help close more deals, go from "Hi" to "Buy" in a fraction of the time, while providing managers with insights geared to optimize training for meeting and exceeding sales goals.